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Fig. 2 | BMC Health Services Research

Fig. 2

From: Development of the organisational health literacy responsiveness (Org-HLR) framework in collaboration with health and social services professionals

Fig. 2

Concept map from online concept mapping process. Legend for interpreting the Map: The large numbers represent cluster numbers, as defined by the cluster borders/shape around it. Each cluster was assigned a label by the investigators based on item content. The circled statements with black arrows to another cluster were considered to have content that related to the content of statements in indicated cluster. The red arrows show a strong relationship between clusters, and the green block arrows illustrate potential influences between clusters. The clusters have been coloured according to an overarching theme, for example the yellow clusters all relate to communication

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