Compliance with triage advice | Self-referral to ED or hospital in 24 hoursc | |||
---|---|---|---|---|
Attend ED immediately | See doctor immediately, in 4 hours or 24 h | Self-care | ||
Total number of calls | 1638 | 6384 | 1656 | 3066 |
Number (compliance or self-referral) | 1124 | 4123 | 1284 | 215 |
Rate (95%CI),% | 68.6 (66.4–70.9) | 64.6 (63.4–65.8) | 77.5 (75.5–79.5) | 7.0 (6.1–7.9) |
Use of health services | ||||
ED in 24 h | 1084 | 2038 | 75 | 189 |
ED in 25–48 h | 13 | 48 | 20 | 26 |
ED >48 h | 26 | 99 | 45 | 75 |
Hospital in 24 hoursa | 40 | 64 | 17 | 26 |
Hospital in 25–48 hoursa | 0 | 9 | 5 | 7 |
Hospital >48 hoursa | 8 | 52 | 22 | 44 |
MBS on the same day | 77 | 1352 | 101 | 247 |
MBS in the next day | 75 | 670 | 154 | 349 |
MBS in day 3 or later | 282 | 1800 | 1067 | 1834 |
No linked record b | 33 | 252 | 150 | 269 |