Table 2 Satisfaction, feeling obliged to participate, being concerned and feeling pain during the examination
Satisfaction | Excellent | Fine | Poor | Really poor |
|---|---|---|---|---|
% (CI) | % (CI) | % (CI) | % (CI) | |
What was your overall impression of the entire screening process? (n = 2110) | 70.3 (68.3–72.2) | 29.4 (27.5–31.4) | 0.2 (0.1–0.5) | 0.1 (0.0–0.4) |
What was your overall impression of the service offered by phone? (n = 464) | 79.3 (75.4–82.7) | 20.5 (17.0–24.4) | 0.0 | 0.2 (0.0–1.5) |
What was your overall impression of the self-service facility offered? (n = 412) | 72.1 (67.5–76.2) | 24.8 (20.8–29.2) | 1.9 (1.0–3.8) | 1.2 (0.5–2.9) |
Feeling discomfort | To a great extent | To some extent | To a minor extent | Not at all |
Did you feel that your limits of modesty were exceeded…? (n = 2115) | 3.2 (2.5–4.0) | 3.6 (2.9–4.5) | 6.1 (5.1–7.2) | 87.2 (85.7–88.5) |
Did you feel any pain during the examination? (n = 2129) | 3.4 (2.7–4.3) | 14.5 (13.1–16.1) | 44.0 (41.9–46.1) | 38.1 (36.1–40.2) |
Feeling concerns | ||||
Did you have any concerns when receiving the invitation? (n = 2113) | 1.1 (0.8–1.7) | 8.6 (7.5–9.9) | 17.2 (15.6–18.8) | 73.1 (71.1–74.9) |
Did you feel any concern about the screening result from the time of screening until the result of screening was received? (n = 2117) | 4.9 (4.1–5.9) | 20.0 (18.3–21.7) | 41.0 (39.0–43.2) | 34.1 (32.1–36.1) |
More worried | Nothing has changed | Less worried | ||
After having attended the mammography screening do you experience an increased worry for developing breast cancer than before? (n = 2128) | 2.5 (1.9–3.3) | 73.0 (71.1–74.8) | 24.5 (22.7–26.4) | |
Feeling obliged | To a great extent | To some extent | To a minor extent | Not at all |
Did you feel obliged to participate in the mammography screening? (n = 2087) | 36.2 (34.2–38.3) | 12.9 (11.5–14.4) | 4.4 (3.6–5.3) | 46.5 (44.4–48.7) |
Reasons for feeling obliged (n = 1116)a: | ||||
Own expectationsb | 32.8 (30.8–34.9) | 10.3 (9.1–11.7) | 3.3 (2.6–4.2) | No data |
Family/friends expectationsb | 5.6 (4.7–6.6) | 2.2 (1.7–2.9) | 0.5 (0.3–0.9) | No data |
Organizational aspectsb | 18.4 (16.7–20.1) | 5.7 (4.8–6.8) | 1.4 (1.0–2.0) | No data |
Otherb (n = 63) | 2.1 (1.6–2.8) | 0.5 (0.3–0.9) | 0.3 (0.2–0.7) | No data |