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Table 4 Factor loadings 24-item patient centered care instrument

From: Validation of an instrument to assess the delivery of patient-centred care to people with intellectual disabilities as perceived by professionals

Item λ Estimates (standard error)
Patients’ preferences
 1. Healthcare professionals treat clients with dignity and respect 0.771 0.771 (0.047)
 2. Healthcare is focused on improving the quality of life of clients 0.689 0.689 (0.042)
 3. Healthcare professionals take client’s preferences into account 0.762 0.762 (0.041)
Physical comfort
 4. Healthcare professionals pay attention to pain management 0.476 0.476 (0.045)
 5. Healthcare professionals take client’s preferences for support with their daily living needs into account 0.699 0.699 (0.041)
 6. Clients have privacy 0.537 0.537 (0.040)
Coordination of care
 7. Healthcare professionals are well-informed; clients need to tell their story only once 0.738 0.738 (0.046)
 8. Care is well-coordinated between professionals 0.787 0.787 (0.036)
 9. Healthcare professionals work as a team in care delivery to clients 0.647 0.647 (0.043)
Emotional support
 10. Healthcare professionals pay attention to client’s anxiety about their situation 0.764 0.764 (0.038)
 11. Healthcare professionals involve relatives in the emotional support of the client 0.863 0.863 (0.029)
 12. Healthcare professionals pay attention to client’s anxiety over the impact of their illness on their loved ones (if applicable) 0.789 0.789 (0.031)
Access to care
 13. The building is accessible to all clients 0.649 0.649 (0.053)
 14. Clear directions are provided to and inside the building 0.555 0.555 (0.045)
 15. It is easy to schedule an appointment 0.645 0.645 (0.041)
Continuity and transition
 16. When a client is transferred to another ward, relevant patient information is transferred as well 0.617 0.617 (0.045)
 17. Clients who are transferred are well-informed about where they are going, what care they will receive and who will be their contact person 0.857 0.857 (0.026)
 18. Clients get skilled advice about care and support at home after discharge 0.838 0.838 (0.031)
Information and education
 19. Clients can access their care records 0.598 0.598 (0.050)
 20. Clients are in charge of their own care 0.859 0.859 (0.042)
 21. Healthcare professionals support clients to be in charge of their care 0.842 0.842 (0.045)
Family and friends
 22. Healthcare professionals involve relatives in decisions regarding the patient’s care 0.845 0.845 (0.042)
 23. Healthcare professionals pay attention to loved ones in their role as carer for the client 0.901 0.901 (0.026)
 24. Healthcare professionals pay attention to the needs of family and friends of the client 0.810 0.810 (0.043)
  1. λ = single factor loadings on the intended dimensions. All factor loadings had p-values < .001. Results are based on imputed data using EM Algorithm (n = 464)