Skip to main content

Table 4 Satisfaction with care - differences between service models

From: The effectiveness of emergency nurse practitioner service in the management of patients presenting to rural hospitals with chest pain: a multisite prospective longitudinal nested cohort study

 

Standard

care model

ENP care model

p value

How often did the clinician explain things to you in a way that was easy to understand? (n = 60)

 Always

81.1%

78.3%

 

 Almost always

16.2%

21.7%

 

 Usually

2.7%

 

0.65

How often did the clinician listen carefully to you? (n = 60)

 Always

86.5%

95.7%

 

 Almost always

13.5%

4.3%

0.25

Did you feel that the clinician spent enough time with you? (n = 58)

 Yes, definitely

97.3%

100%

 

 Yes, somewhat

2.7%

 

0.44

Did the clinician tell you in detail about the risks and side effects of the recommended treatment? (n = 33)

 Yes, definitely

75.9%

78.6%

 

 Yes, somewhat

20.7%

14.3%

 

 No, definitely not

3.4%

7.1%

0.78

Did the clinician give you enough information about treatment choices? (n = 24)

 Yes, definitely

90.0%

75.0%

 

 Yes, somewhat

10.0%

25.0%

0.30

Did the clinician ask which treatment you preferred? (n = 21)

 Yes, definitely

78.9%

66.7%

 

 Yes, somewhat

21.1%

22.2%

 

 No, definitely not

 

11.1%

0.33

Did the clinician assist you to make changes in your lifestyle to improve your health or prevent illness? (n = 56)

 Yes, definitely

29.3%

13.3%

 

 Yes, somewhat

12.2%

26.7%

 

 No, definitely not

2.4%

0%

 

 No help required

56.1%

60.0%

0.35