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Table 4 Satisfaction with care - differences between service models

From: The effectiveness of emergency nurse practitioner service in the management of patients presenting to rural hospitals with chest pain: a multisite prospective longitudinal nested cohort study

  Standard
care model
ENP care model p value
How often did the clinician explain things to you in a way that was easy to understand? (n = 60)
 Always 81.1% 78.3%  
 Almost always 16.2% 21.7%  
 Usually 2.7%   0.65
How often did the clinician listen carefully to you? (n = 60)
 Always 86.5% 95.7%  
 Almost always 13.5% 4.3% 0.25
Did you feel that the clinician spent enough time with you? (n = 58)
 Yes, definitely 97.3% 100%  
 Yes, somewhat 2.7%   0.44
Did the clinician tell you in detail about the risks and side effects of the recommended treatment? (n = 33)
 Yes, definitely 75.9% 78.6%  
 Yes, somewhat 20.7% 14.3%  
 No, definitely not 3.4% 7.1% 0.78
Did the clinician give you enough information about treatment choices? (n = 24)
 Yes, definitely 90.0% 75.0%  
 Yes, somewhat 10.0% 25.0% 0.30
Did the clinician ask which treatment you preferred? (n = 21)
 Yes, definitely 78.9% 66.7%  
 Yes, somewhat 21.1% 22.2%  
 No, definitely not   11.1% 0.33
Did the clinician assist you to make changes in your lifestyle to improve your health or prevent illness? (n = 56)
 Yes, definitely 29.3% 13.3%  
 Yes, somewhat 12.2% 26.7%  
 No, definitely not 2.4% 0%  
 No help required 56.1% 60.0% 0.35