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Table 4 Described quality of collaboration and communication among 288 employees in five nursing homes, Norway, 2016

From: Patient safety culture in Norwegian nursing homes

Quality of collaboration and communication witha Very low n (%) Low n (%) Adequate n (%) High n (%) Very High n (%) N/Ab n
Physicians 5 (3) 13 (7) 40 (20) 62 (31) 81 (40) 54
Registered nurses 1 (0.4) 4 (2) 26 (10) 97 (39) 123 (49) 6
Nursing assistants 2 (1) 2 (1) 25 (10) 91 (36) 135 (53) 4
Health workers 2 (1) 3 (1) 39 (16) 109 (43) 98 (39) 5
Kitchen personnel 2(1) 12 (5) 56 (24) 88 (38) 73 (32) 24
Cleaning personnel 7 (3) 27 (12) 48 (21) 87 (37) 64 (28) 23
Laundry personnel 5 (3) 9 (5) 37 (19) 76 (38) 73 (37) 51
Administrative secretaries 2 (1) 9 (4) 51 (23) 85 (38) 77 (34) 25
Physio/Occupational therapists 15 (10) 23 (16) 35 (24) 35 (24) 40 (27) 98
Nursing home management 9 (4) 20 (8) 79 (32) 85 (35) 51 (21) 5
Municipal authorityc 5 (4) 15 (13) 45 (40) 34 (30) 14 (12) 129
Out-of-hours service 3 (2) 10 (7) 34 (25) 61 (45) 28 (21) 110
Ambulance staff 4 (3) 7 (5) 36 (24) 67 (45) 34 (23) 97
Hospital 3 (2) 4 (3) 41 (29) 60 (43) 32 (23) 103
  1. aThe study participants responded to the following question: “With respect to your experiences at this nursing home, use the scale to describe the quality of collaboration and communication that you have experienced with the following groups:”
  2. bNot Applicable. Proportions (%) in the table not including participants responding “Not Applicable”
  3. cMunicipal nursing home admission authority
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