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Table 5 Cost and waiting time for radiological service of patients in Hawassa University Teaching and Referral Hospital, June 2016

From: Patients’ satisfaction towards radiological service and associated factors in Hawassa University Teaching and referral hospital, Southern Ethiopia

Variable Category Frequency Percent (%)
Total amount of money paid for radiological services in Ethiopian birr. ≤75 238 76.8
  76–200 35 11.3
  >200 37 11.9
How do you rate the amount of money paid for radiological service? Very cheap 69 22.3
  Cheap 134 43.2
  Fair 77 24.8
  Expensive 7 2.3
  Very expensive 23 7.4
Total length of stay in the HUTRH to get radiological service in hour <6 h 83 26.8
  6–12 h 42 13.5
  >12 h 185 59.7
Time taken to get entered into examination room. <15 min 55 17.7
  <30 min 111 35.8
  30 min- 1 h 92 29.7
  >2 h 52 16.8
How much time takes you to get the result/report of radiological service? Less than 15 min 29 9.4
  Less than 30 min 55 17.7
  Less than 1 h 41 13.2
  2 h to 5 h 85 27.4
  Less than 1 day 68 21.9
  Greater than 2 day 32 10.3
How do you rate length of stay in radiology department? Very long 60 19.4
  Long 172 55.5
  Short 76 24.5
  Very short 2 0.6
Are you appointed to get radiological services? Yes 115 37.1
  No 195 62.9
For which service you are appointed? Conventional x-ray 30 26.1
  Ultrasound 78 67.8
  CT-scan 7 6.1
For how many days you are appointed? Less than1day 19 16.5
  Less than 3 days 18 15.7
  Lessthan1week 31 27
  Lessthan2weeks 39 33.9
  Lessthan3weeks 7 6.1
  Greaterthan1month 1 0.9