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Table 4 Staff perceptions of own language needs

From: Building freeways: piloting communication skills in additional languages to health service personnel in Cape Town, South Africa

Questions

Staff responses to questions

1. How often do you have to speak Afrikaans/isiXhosa with patients?

Daily

48%

Often

18%

Seldom

14%

Incomplete

20%

2. Do you think it is important for the staff at the clinic to speak in the patient’s language?

Yes

80%

No

0

No Answer

20%