Congruence
|
Agreement on goals
|
32 (24.6)
|
Problem identification
|
19 (14.6)
|
Agreement on tasks
|
27 (20.7)
|
Connectedness
|
Perceived good relationship
|
14 (8.7)
|
Friendliness
|
21 (20.3)
|
Empathy
|
16 (9.7)
|
Caring
|
15 (15.5)
|
Warmth
|
13 (10)
|
Genuine interest/concerna
|
14 (10.7)
|
Therapist faith/beliefa in patient
|
8 (7.7)
|
Honestya
|
2 (1.5)
|
Courtesya
|
4 (3.0)
|
Communication
|
Nonverbal
|
24 (18.4)
|
Listening skills
|
39 (30)
|
Visual aids
|
7 (5.3)
|
Clear explanation and informationa
|
26 (20)
|
Positive feedbacka
|
9 (6.9)
|
Expectation
|
Therapy
|
25 (19.2)
|
Outcomes
|
22 (16.9)
|
Individualized therapy
|
Responsiveness
|
9 (6.9)
|
Holistic practice
|
8 (7.7)
|
Influencing factors
|
External factors
|
Structures, processes and environment
|
17 (13.1)
|
Therapist prerequisite
|
Skill and competence and experience
|
30 (23.1)
|
Personal characteristics
|
13 (10)
|
Humor
|
7 (5.3)
|
Life experiences
|
7 (5.3)
|
Emotional intelligencea
|
3 (2.3)
|
Patient prerequisite
|
Personal characteristics
|
6 (4.6)
|
Existing resources
|
10 (7.7)
|
Life experiences
|
11 (8.4)
|
Willingness to engage
|
11 (8.4)
|
Partnership
|
Trust/dependability
|
23 (17.6)
|
Respect
|
19 (14)
|
Mutual understanding
|
24 (18.4)
|
Knowledge exchange
|
19 (14.6)
|
Power balance
|
6 (4.6)
|
Active involvement/engagement
|
28 (21.5)
|
Roles and responsibilities
|
Activating patient’s resources
|
17 (13.1)
|
Motivator/Encouragera
|
26 (20)
|
Professional manner
|
13 (10)
|
Educator/Advisera/Guidea
|
11 (8.4)
|
Active follow-upa
|
5 (3.8)
|
Autonomy supporta
|
3 (2.3)
|