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BMC Health Services Research

Open Access
Open Peer Review

This article has Open Peer Review reports available.

How does Open Peer Review work?

Influences on patient satisfaction in healthcare centers: a semi-quantitative study over 5 years

  • Ruth D. Thornton1,
  • Nicole Nurse2,
  • Laura Snavely3,
  • Stacey Hackett-Zahler4,
  • Kenice Frank5 and
  • Robert A. DiTomasso1Email author
BMC Health Services ResearchBMC series – open, inclusive and trusted201717:361

Received: 3 April 2017

Accepted: 11 May 2017

Published: 19 May 2017

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Open Peer Review reports

Pre-publication versions of this article and author comments to reviewers are available by contacting

Original Submission
3 Apr 2017 Submitted Original manuscript
10 May 2017 Author responded Author comments - Stephanie Ferretti
Resubmission - Version 2
10 May 2017 Submitted Manuscript version 2
11 May 2017 Editorially accepted
19 May 2017 Article published 10.1186/s12913-017-2307-z

How does Open Peer Review work?

Open peer review is a system where authors know who the reviewers are, and the reviewers know who the authors are. If the manuscript is accepted, the named reviewer reports are published alongside the article. Pre-publication versions of the article and author comments to reviewers are available by contacting All previous versions of the manuscript and all author responses to the reviewers are also available.

You can find further information about the peer review system here.

Authors’ Affiliations

Department of Psychology, Philadelphia College of Osteopathic Medicine
North Philadelphia Health System/St. Joseph’s Hospital
Geisinger Medical Center
Maria Fareri Children’s Hospital
College of Podiatric Medicine & Surgery, Des Moines University