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Influences on patient satisfaction in healthcare centers: a semi-quantitative study over 5 years

  • Ruth D. Thornton1,
  • Nicole Nurse2,
  • Laura Snavely3,
  • Stacey Hackett-Zahler4,
  • Kenice Frank5 and
  • Robert A. DiTomasso1Email author
BMC Health Services ResearchBMC series – open, inclusive and trusted201717:361

https://doi.org/10.1186/s12913-017-2307-z

Received: 3 April 2017

Accepted: 11 May 2017

Published: 19 May 2017

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Open Peer Review reports

Pre-publication versions of this article and author comments to reviewers are available by contacting info@biomedcentral.com.

Original Submission
3 Apr 2017 Submitted Original manuscript
10 May 2017 Author responded Author comments - Stephanie Ferretti
Resubmission - Version 2
10 May 2017 Submitted Manuscript version 2
Publishing
11 May 2017 Editorially accepted
19 May 2017 Article published 10.1186/s12913-017-2307-z

How does Open Peer Review work?

Open peer review is a system where authors know who the reviewers are, and the reviewers know who the authors are. If the manuscript is accepted, the named reviewer reports are published alongside the article. Pre-publication versions of the article and author comments to reviewers are available by contacting info@biomedcentral.com. All previous versions of the manuscript and all author responses to the reviewers are also available.

You can find further information about the peer review system here.

Authors’ Affiliations

(1)
Department of Psychology, Philadelphia College of Osteopathic Medicine
(2)
North Philadelphia Health System/St. Joseph’s Hospital
(3)
Geisinger Medical Center
(4)
Maria Fareri Children’s Hospital
(5)
College of Podiatric Medicine & Surgery, Des Moines University

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