The Health Literacy Questionnaire (HLQ) at the patient-clinician interface: a qualitative study of what patients and clinicians mean by their HLQ scores

Table 2 Requirements for concordance, discordance and unclear categories

	Requirement 1	Requirement 2	Requirement 3
Concordance	Patient’s narrative supports the HLQ score	Clinician’s narrative supports the HLQ score	Patient and clinician HLQ scores are on the same side of the response options scale
Discordance	Patient’s narrative supports the HLQ score	Clinician’s narrative supports the HLQ score	HLQ scores are on opposite sides of the response options scale
Unclear	Patient’s narrative does not support HLQ score or…	…clinician’s narrative does not support HLQ score or…	…patient or clinician changed the score during interview.

ISSN: 1472-6963