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Table 1 Classification Responsiveness Performance

From: Measuring health system responsiveness at facility level in Ethiopia: performance, correlates and implications

Responsiveness Domain Minimum RPSa (%) RPSa Categories
Unacceptable Acceptable
Fail (%) Good (%) Very Good (%)
1. Autonomy 14.4 14.4–57.1 57.2–75.0 75.1–100.0
2. Attention 20.0 20.0–60.0 60.1–80.0 80.1–100.0
3. Communication 20.0 20.0–60.0 60.1–80.0 80.1–100.0
4. Amenities 20.0 20.0–60.0 60.1–80.0 80.1–100.0
5. Choice 25.0 25.0–50.0 50.1–75.0 75.1–100.0
6. Confidentiality 25.0 25.0–50.0 50.1–75.0 75.1–100.0
7. Respect 25.0 25.0–50.0 50.1–75.0 75.1–100.0
Total Responsiveness 20.1 20.1–58.9 59.0–79.9 80.0–100.0
  1. a Responsiveness percent score