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Table 5 Measurement of patient satisfaction with pre and post intervention

From: Interventions to reduce wait times for primary care appointments: a systematic review

Source Intervention Patient satisfaction pre intervention Patient satisfaction post intervention Absolute reduction (Δ in %)
Bundy et al. 2004 Open access 45% 61% -16%
Mehrotra et al. 2008 [31] Open access 53% 51% 2%
Parente et al. 2005 [35] Open access 89% 87% 2%
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BMC Health Services Research

ISSN: 1472-6963

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