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Table 5 Measurement of patient satisfaction with pre and post intervention

From: Interventions to reduce wait times for primary care appointments: a systematic review

Source

Intervention

Patient satisfaction pre intervention

Patient satisfaction post intervention

Absolute reduction (Δ in %)

Bundy et al. 2004

Open access

45%

61%

-16%

Mehrotra et al. 2008 [31]

Open access

53%

51%

2%

Parente et al. 2005 [35]

Open access

89%

87%

2%