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Table 4 The results of the two-step cluster analysis

From: Residents’ satisfaction with primary medical and health services in Western China

  Category 1 Category 2 Category 3 Category 4 Category 5
Number of respondents (n) 391 316 432 441 431
Percentage (%) 19.4 15.7 21.5 21.9 21.4
Age 18–30 Minors Middle-aged, mostly 30–50 Middle-aged, mostly 30–50 Elderly
Education Mostly senior high school or bachelor’s degree High school Mostly senior high school or bachelor’s degree Low levels of education Low levels of education
Occupation Mostly government, enterprises and public institutions Students Mostly government, enterprises and public institutions Mostly workers and farmers Retired
Registration Both Both Mostly urban Mostly rural Both
Disease awareness A few know they have hypertension or diabetes A few know they have hypertension or diabetes A few know they have hypertension or diabetes A few know they have hypertension or diabetes Some know they have hypertension or diabetes