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Table 4 The results of the two-step cluster analysis

From: Residents’ satisfaction with primary medical and health services in Western China

 

Category 1

Category 2

Category 3

Category 4

Category 5

Number of respondents (n)

391

316

432

441

431

Percentage (%)

19.4

15.7

21.5

21.9

21.4

Age

18–30

Minors

Middle-aged, mostly 30–50

Middle-aged, mostly 30–50

Elderly

Education

Mostly senior high school or bachelor’s degree

High school

Mostly senior high school or bachelor’s degree

Low levels of education

Low levels of education

Occupation

Mostly government, enterprises and public institutions

Students

Mostly government, enterprises and public institutions

Mostly workers and farmers

Retired

Registration

Both

Both

Mostly urban

Mostly rural

Both

Disease awareness

A few know they have hypertension or diabetes

A few know they have hypertension or diabetes

A few know they have hypertension or diabetes

A few know they have hypertension or diabetes

Some know they have hypertension or diabetes