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Table 2 Principal characteristics of strata of patients based on frequent use of health services

From: Is the co-location of GPs in primary care centres associated with a higher patient satisfaction? Evidence from a population survey in Italy

Patient characteristics Non frequent HS users (N.927) Frequent HS users (N.1098) Total
Gender (%) (p < 0.05) among users
 Male 51.9 44.2 47.7
 Female 48.1 55.8 52.3
Age group (%) (p < 0.05) among users
 18–45 y 41.0 34.2 37.3
 46–65 y 33.8 33.6 33.7
 65+ y 25.2 32.2 29.0
Education (%)
 Low (primary) 19.3 20.6 20.0
 Medium (secondary) 29.9 26.8 28.2
 High (high school, degree) 50.8 52.6 51.8
Self-reported health status (%) (p < 0.01) among users
 Bad 6.1 16.8 11.9
 Fair 43.0 50.2 46.9
 Good 50.9 33.0 41.2
Self-reported chronicity (%) (p < 0.01) among users
 No 81.1 56.6 67.8
 Yes 18.9 43.4 32.2
Frequency of visits to GP in the last year (%) (p < 0.01) among users
 Never 5.9 3.3 4.5
 Rarely (1–4 times/year) 68.0 47.4 56.9
 Sometimes (at least 5 times/year) 26.1 49.3 38.6
 Often (at least once/month) 0.0 0.0 0.0
Main reason for visit to GP (%) (p < 0.05) among users
 Administrative (prescription. certificate) 51.4 56.7 54.3
 Health reason 48.7 43.3 45.7
Co-location of GP in primary care centres (%)
 Yes 36.1 38.4 37.4
 No 63.9 61.6 62.6
Experience of multidisciplinary team (%)
 Yes 18.9 21.6 20.4
 No 81.1 78.4 79.6
Co-location of multidisciplinary team in primary care centres (%)
 Patients of GP within PCC with experience of multidisciplinary team 8.4 10.0 9.2
 Patients of GP within PCC without experience of multidisciplinary team 27.7 28.4 28.1
 Patients of GP not in PCC with other experience of multidisciplinary team 10.5 11.6 11.1
 Patients of GP not in PCC without any experience of multidisciplinary team 53.4 50.0 51.5
Satisfaction – overall care evaluation (score) (%) 84.4 83.7 84.0