Skip to main content


Fig. 3 | BMC Health Services Research

Fig. 3

From: Relationships between structure, process and outcome to assess quality of integrated chronic disease management in a rural South African setting: applying a structural equation model

Fig. 3

Satisfaction of respondents with the ICDM model and assessment of acquiescent response set for patients. *Priority areas in the ICDM model p-value < 0.05. a Satisfaction with structure-related dimensions of quality of care. b Satisfaction with process-related dimensions of quality of care. c Satisfaction with outcome-related dimensions of quality of care. d Patient satisfaction with statements phrased in opposite directions

Back to article page