Table 2 Factors associated with level of patient satisfaction: Results from multinomial logistic regressiona (n = 1128)
Level of satisfaction | Variables | Odds Ratio | 95% CI | p-value |
|---|---|---|---|---|
Dissatisfied | Technical expertise Time Interpersonal aspects Communication Access/availability Female | .87 .90 .82 .83 .78 .36 | .84–.91 .81–.99 .77–.87 .78–.89 .72–.84 .23–.56 | <.001 .043 <.001 <.001 <.001 <.001 |
Satisfied | Technical expertise Time Interpersonal aspects Communication Access/availability Female | .93 .93 .91 .89 .87 .91 | .91–.96 .87–.99 .86–.95 .85–.94 .83–.92 .59–1.04 | <.001 .017 <.001 <.001 <.001 .430 |