| Telephone | Mail (Postal service) | |
---|---|---|---|
Personnel time cost (Time to contact and complete patient surveys, as well as administrative tasks such as filing forms, data entry, and checking patient data) | Spread sheet to keep the time of the data collection staff | Spread sheet to keep the time of the data collection staff | Spread sheet to keep the time of the data collection staff |
Training cost (Time cost of the trainers and trainee, food costs if any and training materials costs) | Yes | Yes | Yes |
Mail (envelope, stamp, mail cost) – printing | No | Yes | No |
No | No | No | |
Telephone costs – all receive initial phone call, plus telephone costs for collection via the telephone. | Yes | Yes | Yes |