Skip to main content

Table 4 Five of the highest and lowest scores in the importance scores (%)

From: Quality of care in the intensive care unit from the perspective of patient’s relatives: development and psychometric evaluation of the consumer quality index ‘R-ICU’

Five highest Importance scores (score = 4)

%

Five lowest Importance scores (score ≤ 2)

%

Do not give conflicting information

79

Hospital offers contact with peers

82

Information from doctors is understandable

72

Need for contact with peers

81

Information from nurses is understandable

70

Not affected by noise of equipment

70

Healthcare professionals treat relatives seriously

69

Contact with spiritual counselor

65

Nurses listen carefully to relatives

63

After care appointment with relative after discharge patient

55