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Table 4 Five of the highest and lowest scores in the importance scores (%)

From: Quality of care in the intensive care unit from the perspective of patient’s relatives: development and psychometric evaluation of the consumer quality index ‘R-ICU’

Five highest Importance scores (score = 4) % Five lowest Importance scores (score ≤ 2) %
Do not give conflicting information 79 Hospital offers contact with peers 82
Information from doctors is understandable 72 Need for contact with peers 81
Information from nurses is understandable 70 Not affected by noise of equipment 70
Healthcare professionals treat relatives seriously 69 Contact with spiritual counselor 65
Nurses listen carefully to relatives 63 After care appointment with relative after discharge patient 55