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Table 2 Health literacy and health service use of participants, all and by survey language (N = 384)

From: Health literacy of recently hospitalised patients: a cross-sectional survey using the Health Literacy Questionnaire (HLQ)

 

All N = 384

English N = 307

Arabic N = 22

Chinese N = 8

Greek N = 18

Italian N = 28

Vietnamese N = 1

Mean (SD)

Mean (SD)

Mean (SD)

Mean (SD)

Mean (SD)

Mean (SD)

Mean

Health Literacy Questionnaire (HLQ)

 Feeling understood and supported by healthcare providersa

3.13 (0.57)

3.17 (0.57)

2.92 (0.50)

3.06 (0.40)

3.01 (0.33)

2.91 (0.71)

3.25

 Having sufficient information to manage healtha

2.97 (0.52)

2.98 (0.52)

2.81 (0.52)

2.91 (0.30)

2.9 (0.27)

2.98 (0.70)

3.00

 Actively managing my healtha

2.93 (0.52)

2.93 (0.52)

2.87 (0.53)

2.95 (0.54)

2.93 (0.34)

3.05 (0.61)

2.80

 Social support for healtha

3.11 (0.55)

3.12 (0.55)

3.08 (0.46)

2.93 (0.59)

3.19 (0.43)

3.06 (0.66)

2.80

 Appraisal of health informationa

2.82 (0.52)

2.81 (0.52)

2.93 (0.47)

2.9 (0.44)

2.89 (0.42)

2.83 (0.67)

3.00

 Ability to actively engage with health care providersb

3.82 (0.78)

3.93 (0.71)

3.7 (0.64)

3.43 (0.82)

3.33 (0.95)

3.21 (1.06)

4.00

 Navigating the healthcare systemb

3.63 (0.75)

3.73 (0.69)

3.46 (0.73)

3.17 (0.79)

2.97 (0.81)

3.26 (1.02)

4.00

 Ability to find good health informationb

3.56 (0.80)

3.67 (0.73)

3.44 (0.77)

3.33 (0.87)

2.65 (0.99)

3.14 (0.95)

3.20

 Reading and understanding health information enough to know what to dob

3.85 (0.78)

3.97 (0.67)

3.85 (0.72)

3.28 (1.00)

3.21 (0.89)

3.19 (1.12)

3.00

Hospital service use

 Length of stay, days

4 (8)

5 (9)

4 (5)

3 (2)

5 (4)

5 (5)

1

 Number of hospital admissions in the last 12 months at this hospital

1 (1)

1 (1)

1 (0)

1 (0)

1 (1)

2 (1)

1

 Number of non-urgent ED presentations in the last 12 months at this hospital

1 (4)

1 (4)

0 (1)

0 (1)

1 (1)

1 (3)

0

  1. aScale range 0–4, higher score indicates greater ability or more support
  2. bScale range 0–5, higher score indicates greater ability or more support