Table 3 Factor analysis with Principal Component Analysis after removing two non-fitting items of 29 items related to the acute and rehabilitation phase

Re: Felt assure regarding necessary care and rehabilitation

.92

Re: Staff seemed professionally competent

.92

Re: Thoughtfulness, care for the patient

.85

Re: Care and rehabilitation well planned

.82

Re: Staff committed themselves to patient

.81

Re: Staff provided assistance with the patient

.75

Re: Staff provided coordinated information

.68

Re: Staff collaboration

.64

Re: Fixed group nurses

.61

Re: Adequate explanation about the purpose of the rehabilitative care

.50

Ac: Thoughtfulness, care for the patient

.87

Ac: Staff collaboration

.86

Ac: Staff gave understandable information

.84

Ac: Fixed group nurses

.84

Ac: Care and rehabilitation well planned

.82

Ac: Staff seemed professionally competent

.82

Ac: Information tests and examinations

.81

Ac: Staff took account of family situation

.72

.44

Ac: Thoughtfulness, care for the relative

.72

.48

Ac: Staff interested in your opinions

.63

.54

Re: Thoughtfulness, care for the relative

.79

Re: Staff took account of family situation

.76

Re: Informed what you could contribute with

.76

Re: Staff interested in your opinions

.74

Re: Informed about rights (vocational opportunities, pensions, insurance, support)

.60

.42

Re: Staff gave understandable information

.49

.60

Re: Had a fixed rehabilitation contact-person

.86

Re: One doctor mainly responsible

.76

Re: Fixed group other therapists

.64

Cumulative % of Variance explained

49.47

64.77

71.09

75.20

Component correlation 1:

 2:

.39

 3:

.57

.45

 4:

.59

.19

.29