Table 7 Summary of telephone survey findings by the Clearing House
Topic | 1 April-30 June 2012 | 1 April-31 July 2013 | 1 October-December 2013 |
|---|---|---|---|
Number of cases contacted (%inpatient) | 673 (72 %) | 640 (100 %) | 560 (79 %) |
Number of response (%) | 351 (52 %) | 461 (72 %) | 321 (57 %) |
EMS conditions | |||
Injury (%) | 62 (18 %) | 39 (8 %) | 87 (27 %) |
non-injury (%) | 289 (82 %) | 422 (92 %) | 234 (73 %) |
severity | |||
critical | 185 (53 %) | 216 (47 %) | N.A. |
urgent | 166 (47 %) | 245 (53 %) | N.A. |
copayment | |||
not being requested | 164 (47 %) | 23 (5 %) | 92 (29 %) |
full payment | 13 (4 %) | 415 (90 %) | 96 (30 %) |
partial payment | 79 (23 %) | 23 (5 %) | 133 (41 %) |
% missing | 27 % | 0 % | 0 % |
Patient understanding of the definition of emergency conditions | |||
% well understand | 28 | 16 | N.A. |