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Table 5 Frequency of interactions, and satisfaction of interactions with other services or organizations among HSSCa-MHb primary care teams (n = 25)

From: Implementation of the Quebec mental health reform (2005–2015)

  Minimum Maximum Mean Std. Deviation
Frequency of interactions
 Responding psychiatrist GH & PHc 1 5 3.84 1.41
 GPsd in medical clinics 2 5 3.20 1.00
 HSSCa one-stop services for general health and social care 1 5 3.12 1.30
 Crisis Centers 2 5 3.12 1.13
 Community organizations not for MHb 1 5 2.80 1.00
 SUDe rehabilitation centers 1 5 2.76 1.05
 Outpatient clinics GH & PHc 1 5 2.74 0.91
 Hospital units GH & PHc 1 5 2.72 0.97
 HSSCa general services 1 5 2.68 1.25
 Emergency GH & PHc 1 4.5 2.46 0.91
 Day hospitals GH & PHc 1 4 2.12 0.75
 ACTf teams GH & PHc 1 5 2.02 0.90
Satisfaction with interactions
 Crisis Centers 2 5 4.00 0.82
 HSSCa one-stop services for general health and social care 2 5 3.92 0.86
 Respondent-psychiatrists GH & PHc 2 4.5 3.88 0.64
 SUDe rehabilitation centers 1 5 3.64 0.99
 HSSCa general services 1 5 3.60 0.87
 Community organizations not for MHb 2 5 3.56 0.71
 GPsd in medical clinics 2 5 3.36 0.86
 Hospital units GH & PHc 2 4 3.22 0.65
 Emergency rooms GH & PHc 2 4 3.04 0.50
 Outpatient clinics GH & PHc 0 5 2.36 2.04
 Day hospitals GH & PHc 0 4 1.86 1.37
 ACTf teams GH & PHc 0 4 1.80 1.42
  1. Mean score: minimum = 0; maximum = 5; Higher = greater use
  2. aHealth and social service centers
  3. bMental health
  4. cGeneral hospitals and psychiatric hospitals
  5. dGeneral practitioners
  6. eSubstance use disorders
  7. fAssertive community treatment