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Table 6 The four levels of patient activation

From: Patient activation in Europe: an international comparison of psychometric properties and patients’ scores on the short form Patient Activation Measure (PAM-13)

Level 1

Individuals tend to be passive and feel overwhelmed by managing their own health.

They may not understand their role in the care process.

Level 2

Individuals may lack the knowledge and confidence to manage their health.

Level 3

Individuals appear to be taking action but may still lack the confidence and skill to support their behaviours.

Level 4

Individuals have adopted many of the behaviours needed to support their health but may not be able to maintain them in the face of life stressors