Topic | Example of questions |
---|---|
Quality policy | Are indicators part of the quarterly meetings with the executive board? |
Are the indicators discussed similar to the indicators used for external accountability? | |
How are indicators fed back to the speciality groups or the heads of departments? | |
How are indicators used for improvement projects? | |
Data registration | How are patient data registered (electronically/on paper/etc.)? |
Can you give a description of the protocol on data registration? | |
What can you say about the quality of data registration, in terms of completeness/accuracy/timeliness/mistakes? | |
Who checks these registered data, or reports these data, and to whom? | |
Data collection | How do you apply the definitions of indicators, such as irradicality or the completion time of e.g. door-to-needle? |
How are data collected? | |
Who checks these collected data, or reports these data, and to whom? | |
Feedback | How are you informed about the performance of your specialty group/department? |
Which information is used for feedback? | |
Use | What actions follow from this feedback? |
How are these actions evaluated? |