Council/Year | Tool 1 Infra-structure and equipment | Tool 2 Job expectations | Tool 3 Skills, knowledge and ethics | Tool 4 Administration and management | Tool 5 Staff motivation | Tool 6 Client satisfaction | Meana |
---|---|---|---|---|---|---|---|
Morogoro Region | |||||||
 Ulanga District Council | |||||||
  2011 (n = 31) | 82.1 | 75.5 | 87.4 | 69.9 | 49.2 | 93.7 | 76.4 |
  2012 (n = 35) | 80.2 | 76.5 | 84.8 | 74.5 | 65.2 | 92.6 | 79.0 *** |
  2013 (n = 37) | 78.9 | 77.7 | 90.3 | 75.1 | 71.7 | 96.6 | 81.8 *** |
 Kilombero District Council | |||||||
  2011 (n = 50) | 84.9 | 61.5 | 69.9 | 75.5 | 45.3 | 86.9 | 70.1 |
  2012 (n = 51) | 84.4 | 65.3 | 69.5 | 84.9 | 52.9 | 81.5 | 73.1 * |
  2013 (n = 55) | 80.8 | 71.2 | 75.3 | 82.3 | 62.9 | 84.4 | 76.2 *** |
 Kilosa/Gairo District Council | |||||||
  2012 (n = 71) | 70.2 | 67.0 | 74.2 | 73.3 | 43.2 | 77.9 | 67.7 |
  2013 (n = 75) | 76.1 | 70.4 | 77.8 | 78.5 | 49.4 | 83.9 | 72.5 *** |
 Mvomero District Council | |||||||
  2013 (n = 57) | 62.8 | 44.9 | 65.5 | 66.3 | 34.5 | 77.5 | 58.5 |
 Morogoro District Council | |||||||
  2013 (n = 55) | 58.1 | 38.0 | 60.5 | 59.9 | 36.0 | 80.9 | 55.8 |
Iringa Region | |||||||
 Iringa Municipal Council | |||||||
  2012 (n = 25) | 81.1 | 41.5 | 68.5 | 81.7 | 25.4 | 81.9 | 63.6 |
  2013 (n = 28) | 85.1 | 53.8 | 80.9 | 82.4 | 33.9 | 85.6 | 70.3 *** |
Coastal Region | |||||||
 Bagamoyo District Council | |||||||
  2012 (n = 61) | 60.7 | 49.5 | 77.7 | 69.3 | 37.9 | 81.3 | 62.7 |
  2013 (n = 64) | 72.0 | 55.8 | 77.0 | 72.8 | 41.7 | 81.1 | 66.8 *** |
 Rufiji District Council | |||||||
  2012 (n = 53) | 56.5 | 41.0 | 61.6 | 68.8 | 31.5 | 68.1 | 54.6 |
  2013 (n = 60) | 57.8 | 49.8 | 63.9 | 68.4 | 34.6 | 72.1 | 57.8 ** |