From: Analysis of the impact of different service levels on the workload of an ambulance service provider
Scenario | Shifts | Tasks | Transport | Service | Driving | Wait | Overtime |
---|---|---|---|---|---|---|---|
 | [#] | [#] | time | time | empty | time | [min.] |
 |  |  | [min.] | [min.] | [min.] | [min.] |  |
Manual | 165 | 463 | 15,762 | 7,093 | 10,880 | 701 | 2,920 |
Excellent | 126 | 449 | 15,265 | 6,967 | 7,600 | 328 | 62 |
Enhanced | 117 | 410 | 14,869 | 6,890 | 7,201 | 199 | 144 |
Standard | 114 | 376 | 14,225 | 6,845 | 6,457 | 288 | 226 |
Reduced | 110 | 353 | 13,682 | 6,818 | 6,100 | 187 | 381 |
Bad | 108 | 328 | 13,206 | 6,789 | 6,031 | 173 | 277 |