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Table 3 Predictors of satisfaction with the care received by the general practitioner in the last 12 months in a binary logistic regression model (N = 703)

From: The impact of health literacy, patient-centered communication and shared decision-making on patients’ satisfaction with care received in German primary care practices

Variable Satisfaction with the care received by the general practitioner in the last 12 months (very good, good)
   95 %-CI for EXP (B)
  Odds ratio Lower Upper
Predictor variables
Patient-centered communication
 How often does your general practitioner or medical staff you see …
 Explain things in a way that is easy to understand? a
  always/often 4.444*** 1.817 10.869
 Knows important information about your medical history? a
  always/often 3.466** 1.502 7.994
 Spend enough time with you? a
  always/often 3.120** 1.410 6.905
Shared-decision making
 Involve you as much as you want to be in decisions about your treatment or care? a
  always/often 4.021*** 1.849 8.744
Health Literacy
 How often do you have problems learning about your medical conditions because of difficulty understanding written information? b
  no problem (rarely/never) 2.067* 1.002 4.264
Sociodemographic covariates
Age c
 35–49 years 1.575 0.626 3.996
 50–64 years 1.938 0.743 5.056
 ≥ 65 years 2.217 0.827 5.941
Education status d
 Middle educational status 1.044 0.485 2.247
 High educational status 0.937 0.373 2.353
Gender
 Male 1.428 0.678 3.007
Migration status
 Migrant 0.683 0.316 1.478
Health related covariates
Health status e
 Excellent/good 3.691*** 1.759 7.745
  1. *p < 0.05. **p < 0.01. ***p < 0.001
  2. a Referent category is never/rarely/sometimes
  3. b Referent category is problematic (always/often)
  4. c Referent category is 18–34 years
  5. d Referent category is low educational status
  6. e Referent category is fair/poor