The impact of health literacy, patient-centered communication and shared decision-making on patients’ satisfaction with care received in German primary care practices

Table 3 Predictors of satisfaction with the care received by the general practitioner in the last 12 months in a binary logistic regression model (N = 703)

Variable	Satisfaction with the care received by the general practitioner in the last 12 months (very good, good)
		95 %-CI for EXP (B)
	Odds ratio	Lower	Upper
Predictor variables
Patient-centered communication
How often does your general practitioner or medical staff you see …
Explain things in a way that is easy to understand? ^a
always/often	4.444***	1.817	10.869
Knows important information about your medical history? ^a
always/often	3.466**	1.502	7.994
Spend enough time with you? ^a
always/often	3.120**	1.410	6.905
Shared-decision making
Involve you as much as you want to be in decisions about your treatment or care? ^a
always/often	4.021***	1.849	8.744
Health Literacy
How often do you have problems learning about your medical conditions because of difficulty understanding written information? ^b
no problem (rarely/never)	2.067*	1.002	4.264
Sociodemographic covariates
Age ^c
35–49 years	1.575	0.626	3.996
50–64 years	1.938	0.743	5.056
≥ 65 years	2.217	0.827	5.941
Education status ^d
Middle educational status	1.044	0.485	2.247
High educational status	0.937	0.373	2.353
Gender
Male	1.428	0.678	3.007
Migration status
Migrant	0.683	0.316	1.478
Health related covariates
Health status ^e
Excellent/good	3.691***	1.759	7.745

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