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Table 5 Associations between patients’ experiences and characteristics of the patients, GPs and the GP practices

From: Patient experiences and the association with organizational factors in general practice: results from the Norwegian part of the international, multi-centre, cross-sectional QUALICOPC study

 

GP was polite

GP listened carefully

GP hardly looked at me when we talked

GP asked questions about my health problem

I couldn’t really understand what the GP was trying to explain

GP took sufficient time

After the visit, I can cope better with my health problem

OR (95 % CI)

OR (95 % CI)

OR (95 % CI)

OR (95 % CI)

OR (95 % CI)

OR (95 % CI)

OR (95 % CI)

Patient’s gender

 Male (ref)

       

 Female

0.5 (0.2–1.4)

1.0 (0.5–2.2)

1.0 (0.7–1.6)

1.0 (0.7–1.5)

1.2 (0.8–1.9)

0.7 (0.4–1.1)

1.0 (0.6–1.6)

Patient’s age

  < 30

#

1.7 (0.5–6.3)

1.3 (0.7–2.3)

2.3 (1.1–4.6) **

1.4 (0.8–2.4)

1.8 (1.0–3.5)

0.8 (0.5–1.5)

 30–65 (ref)

       

  > 65

#

0.6 (0.3–1.2)

1.7 (1.0–2.9) **

0.7 (0.4–1.1)

2.0 (1.1–3.4) **

1.1 (0.6–2.1)

4.7 (1.8–12.3) *

Regular doctor?

 No (ref)

       

 Yes

0.9 (0.2–3.8)

2.7 (1.0–6.9)

0.8 (0.4–1.6)

1.7 (0.9–3.0)

0.6 (0.4–1.2)

1.5 (0.8–2.9)

1.5 (0.7–3.1)

GP’s gender

 Male (ref)

       

 Female

0.5 (0.2–1.5)

0.5 (0.3–1.1)

0.9 (0.6–1.4)

0.8 (0.5–1.2)

1.1 (0.8–1.7)

0.8 (0.5–1.3)

0.9 (0.6–1.6)

GP’s age

  ≤ 35

1.2 (0.3–5.6)

2.9 (0.7–11.4)

1.2 (0.6–2.2)

1.1 (0.6–2.0)

1.4 (0.8–2.4)

1.0 (0.6–1.8)

1.1 (0.6–2.0)

 36–59 (ref)

       

  ≥ 60

0.6 (0.1–2.2)

1.1 (0.4–3.6)

0.7 (0.2–2.1)

0.5 (0.3–0.8) *

0.4 (0.2–1.2)

1.1 (0.6–2.1)

1.4 (0.6–3.3)

Geographical location

 Urban (ref)

       

 Rural

0.9 (0.3–2.4)

0.6 (0.3–1.3)

1.6 (1.0–2.5)

0.8 (0.5–1.3)

1.8 (1.2–3.0) **

0.9 (0.5–1.4)

0.9 (0.5–1.7)

Size of patient list

  > 1300

0.9 (0.2–4.2)

1.5 (0.5–4.4)

1.8 (1.0–3.0)**

1.0 (0.6–1.7)

1.4 (0.7–2.5)

0.7 (0.4–1.3)

0.5 (0.3–0.9) **

 900–1300 (ref)

       

  < 900

0.2 (0.1–0.7)*

1.3 (0.5–3.4)

1.2 (0.7–2.1)

0.6 (0.4–1.0) **

1.0 (0.6–1.6)

0.5 (0.3–0.9) **

0.7 (0.3–1.4)

Employment

 Fixed salary (ref)

       

 Fee for service

0.4 (0.0–3.5)

0.7 (0.1–4.1)

2.7 (0.9–7.9)

0.8 (0.3–1.9)

1.1 (0.5–2.4)

0.6 (0.2–1.5)

1.1 (0.4–3.4)

Average duration of consultation

  ≤ 17 min, ref

       

  > 18 min

1.2 (0.3–4.2)

0.8 (0.3–2.4)

1.0 (0.7–1.7)

1.1 (0.7–1.6)

1.0 (0.6–1.7)

1.5 (0.9–2.5)

1.1 (0.6–1.8)

  1. *p < 0.005, **p < 0.05, # Too few respondents in one of the categories, ref = reference group
  2. The table shows the results of multivariate cluster analyses (generalized estimating equations). For the dependent variables in the top row, odds ratio indicates the probability of the answer yes. The left column indicates subgroups of patients according to characteristics of the patients or of the GP they attended. Bold figures indicate statistically significant associations