Table 3 Analytical themes and sub-theme
Theme | Sub-Theme | ||
|---|---|---|---|
1.0 | Patient demographics | 1.1 | Living arrangements and support |
1.2 | Duration of COPD diagnosis | ||
2.0 | Information | 2.1 | How were patients informed about the service |
2.2 | Was service enrolment by informed choice | ||
2.3 | Service information provided to the patient | ||
2.4 | Was the service educational regarding their COPD | ||
3.0 | Installation of the Telehealth technology | 3.1 | Was installation straightforward? |
3.2 | Who provided instruction on system use? | ||
3.3 | Where the systems were installed in the home | ||
4.0 | Telehealth service functionality | 4.1 | Concern about use of the system |
4.2 | Appearance of the system | ||
4.3 | Alerts | ||
4.4 | Incorrect use of the system | ||
4.5 | Simplicity/ease of use of the system | ||
4.6 | Appropriateness of answer categories on the system | ||
4.7 | Embedding the service into daily routine | ||
5.0 | Visits | 5.1 | Number/duration of visits and activities undertaken |
5.2 | Number of service clinicians visiting the home | ||
6.0 | Service withdrawal | Â | Â |
7.0 | Service perceptions | 7.1 | Feeling of comfort or safety |
7.2 | General views of the service | ||
7.3 | Ease of contact with service providers | ||
7.4 | Dislikes | ||
7.5 | Future use of the service | ||
7.6 | Interaction with provider staff | ||
7.7 | View of face-to-face home nursing visits | ||
7.8 | Promotion of the service to others | ||
7.9 | Service integration | ||
7.10 | Could patients tolerate additional questions on their first home visit | ||