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Table 3 Subscriber trust of primary care provider

From: Does capitation payment under national health insurance affect subscribers’ trust in their primary care provider? a cross-sectional survey of insurance subscribers in Ghana

Variable (N=344) All (%) Male (%) Female (%) Chi; p-value Urban (%) Rural (%) Chi; p-value
Trust in Provider N=344 n=63 n=281 n=188 n=156
Actively selected provider
 Yes 281 (82) 57 (90) 224 (80) 4.543; 0.103 154 (82) 127 (81) 3.790; 0.580
 No 63 (18) 6 (10) 57 (20) 34 (18) 29 (19)
Rate trust of provider
 (Very) high 304 (88) 55 (87) 249 (87) 2.010; 0.570 157 (84) 147 (94) 3.799; 0.150
 Low 38 (11) 7 (11) 31(11) 29 (15) 9 (6)
 Null 2 (1) 1 (1) 1 (2) 2 (1) 0
Intention to switch provider
 Yes 41 (12) 3 (5) 37 (14) 3.799; 0.150 26 (14) 14 (9) 2.839; 0.242
 No 303 (88) 60 (95) 243 (86) 161 (86) 142 (91)
Trust in NHIS
Would renew card upon expiry
 Yes 312 (91) 55 (87) 257(91) 1.486; 0.476 165 (88) 147 (94) 4.553; 0.103
 No 32 (9) 8 (13) 23 (9) 22 (12) 9 (6)
Would recommend NHIS to peer
 Yes 279 (81) 47(75) 232 (82) 2.127; 0.145 143 (76) 136 (87) 6.874; 0.009
 No 65 (19) 16 (25) 49 (18) 45 (24) 20 (13)
Rate satisfaction with NHIS
 (very) high 315 (92) 60 (95) 255 (91) 2.890; 0.576 170 (90) 145 (93) 2.891; 0.576
 (very) low 29 (8) 3 (5) 26 (9) 18 (10) 10 (7)
 Null   0 1 0 1
Rate capitation payment
 (very) good 75 (22) 10 (16) 65 (23) 1.711; 0.425 38 (20) 37 (24) 2.891; 0.576
 Null 269 (78) 53 (84) 216 (77) 150 (80) 119 (76)
  1. Source: Authors’ household survey, 2014