From: How patients think about social responsibility of public hospitals in China?
Items | Inpatient (n = 2509) | Outpatient (n = 2723) | ||
---|---|---|---|---|
Corrected Item-Total Correlation | Cronbach's Alpha if Item Deleted | Corrected Item-Total Correlation | Cronbach's Alpha if Item Deleted | |
Effective treatment | 0.688 | 0.905 | 0.610 | 0.874 |
Short waiting time | 0.719 | 0.903 | 0.577 | 0.875 |
Tidy environment | 0.675 | 0.906 | 0.568 | 0.876 |
Convenient procedure | 0.755 | 0.902 | 0.659 | 0.871 |
Reasonable treatment costs | 0.717 | 0.903 | 0.635 | 0.872 |
Appropriate physical examination | 0.732 | 0.903 | 0.694 | 0.869 |
Rational prescription | 0.740 | 0.903 | 0.689 | 0.869 |
Treatments for free | 0.681 | 0.905 | 0.644 | 0.871 |
Equal treatment of patients | 0.565 | 0.910 | 0.531 | 0.878 |
Providing treatment regardless of ability to pay | 0.542 | 0.916 | 0.438 | 0.888 |
Refusal to take bribes | 0.698 | 0.905 | 0.415 | 0.883 |
Protection of patient privacy | 0.437 | 0.914 | 0.660 | 0.871 |
Total Cronbach's Alpha | - | 0.918 | - | 0.889 |