Skip to main content

Table 1 Reliability of the questionnaire

From: How patients think about social responsibility of public hospitals in China?

Items Inpatient (n = 2509) Outpatient (n = 2723)
Corrected Item-Total Correlation Cronbach's Alpha if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Deleted
Effective treatment 0.688 0.905 0.610 0.874
Short waiting time 0.719 0.903 0.577 0.875
Tidy environment 0.675 0.906 0.568 0.876
Convenient procedure 0.755 0.902 0.659 0.871
Reasonable treatment costs 0.717 0.903 0.635 0.872
Appropriate physical examination 0.732 0.903 0.694 0.869
Rational prescription 0.740 0.903 0.689 0.869
Treatments for free 0.681 0.905 0.644 0.871
Equal treatment of patients 0.565 0.910 0.531 0.878
Providing treatment regardless of ability to pay 0.542 0.916 0.438 0.888
Refusal to take bribes 0.698 0.905 0.415 0.883
Protection of patient privacy 0.437 0.914 0.660 0.871
Total Cronbach's Alpha - 0.918 - 0.889
\