Overall satisfaction of health care users with the quality of and access to health care services: a cross-sectional study in six Central and Eastern European countries

Table 2 Informal patient payments and inability to pay for health care services reported by service users (only respondents who have used the specified services during the preceding 12 months)^a

		Bulgaria		Hungary		Lithuania		Poland		Romania		Ukrainian		Total
Outpatient services	Sample size	N = 736		N =826		N =739		N =735		N =651		N =572		N =4259
		n	%	n	%	n	%	n	%	n	%	n	%	n	%
Informal payments for outpatient physician services	No	645	87.6	645	78.1	584	79.0	676	92.0	426	65.4	358	62.6	3334	78.3
Informal payments for outpatient physician services	Yes	91	12.4	181	21.9	155	21.0	59	5.9	225	34.6	214	37.4	925	21.7
Outpatient physician services: Was it necessary to take or borrow cash from family, friends?	No	525	94.3	221	94.4	281	98.9	158	86.8	288	77.6	263	81.4	1736	87.5
	Yes	32	5.7	13	5.6	35	11.1	24	13.2	83	22.4	60	18.6	247	12.5
Inpatient services	Sample size	N = 171		N =219		N =165		N =159		N =192		N =184		N =1090
		n	%	n	%	n	%	n	%	n	%	n	%	n	%
Informal payments for inpatient hospital services	No	126	73.7	118	53.9	79	47.9	130	81.8	83	43.2	87	47.3	623	57.2
Informal payments for inpatient hospital services	Yes	45	26.3	101	46.1	86	52.1	29	18.2	109	56.8	97	52.7	467	42.8
Inpatient hospital services: Was it necessary to take or borrow cash from family, friends?	No	94	81.0	91	88.3	74	76.3	27	75.0	77	63.1	76	56.7	439	72.2
	Yes	22	19.0	12	11.7	23	23.7	9	25.0	45	36.9	58	44.3	169	27.8

ISSN: 1472-6963