Table 1 Research protocols provided to PCN healthcare providers, including documents, processes, and systems

➢ Project background, including development of the interventions (HEALD and TeamCare)

➢ Contact lists (research team, participating PCN staff across sites)

➢ Protocol to achieve member physician support

➢ On/Off study design timetable/schedule

➢ Patient recruitment algorithm/study flow, including:

 ▪ Protocol for non-response to patient invitation letter

➢ Patient recruitment and tracking system (Excel)

➢ Short screening survey package, including:

 ▪ Sample patient invitation letter from PCN

 ▪ Information letter

➢ Eligibility & incentives, including:

 ▪ Inclusion/Exclusion criteria

 ▪ Incentive

➢ Telephone screening script and protocol

➢ Frequently Asked Questions

➢ Checklist for packages sent to participants (HEALD specific)

➢ Data collection matrix

➢ Clinical protocols/instructions for intervention and active control groups, including:

 ▪ Informed consent

 ▪ Data collection of clinical & physical measures

 ▪ Discharge or end of study

➢ Information letters & consent forms

➢ Data collection forms & surveys

➢ Instructions for data entry & management