TY - JOUR AU - Hastings, Stephanie E. AU - Suter, Esther AU - Bloom, Judy AU - Sharma, Krishna PY - 2016 DA - 2016/07/11 TI - Introduction of a team-based care model in a general medical unit JO - BMC Health Services Research SP - 245 VL - 16 IS - 1 AB - Alberta Health Services is a provincial health authority responsible for healthcare for more than four million people. The organization recognized a need to change its care delivery model to make care more patient- and family-centred and use its health human resources more effectively by enhancing collaborative practice. A new care model including changes to how providers deliver care and skill mix changes to support the new processes was piloted on a medical unit in a large urban acute care hospital Evidence-based care processes were introduced, including an initial patient assessment and orientation, comfort rounds, bedside shift reports, patient whiteboards, Name Occupation Duty, rapid rounds, and team huddles. Small teams of nurses cared for a portion of patients on the unit. The model was intended to enhance safety and quality of care by allowing providers to work to full scope in a collaborative practice environment. SN - 1472-6963 UR - https://doi.org/10.1186/s12913-016-1507-2 DO - 10.1186/s12913-016-1507-2 ID - Hastings2016 ER -