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Table 4 Reliability, Sample Size, Item-scale correlations, and Descriptive Statistics (N = MAX 229)

From: Development of a survey instrument to measure patient experience of integrated care

Scalea

No. of items

Number

Item numbers

Unstand-ardized Alpha

Range of item-scale correlations

Mean (SD)

Inter- quartile range

Coordination within and between care teams

7

229

6 (R), 7 (R), 8 (R), 29, 30, 73 (R), 74 (R)

0.85

0.57–0.66

1.9 (0.86)

1.14–2.43

Navigation: arranged appointments and visits

6

228

34, 68–72

0.87

0.52–0 .80

2.1 (1.33)

1.0–2.83

Communication between specialist and primary care doctor

3

224

45, 46, 48

0.86

0.59–0 .83

2.8 (1.72)

1.0–4.0

Coordination with community resources

2

223

33, 67

0.55

0.38

2.7 (1.54)

1.0–4.0

Communication between primary care doctor and specialist

3

228

42–44

0.80

0.58–0.75

2.0 (1.32)

1.0–2.67

  1. R reversed scored items
  2. SD standard deviation
  3. aAll scales are scored so that a higher score is more integrated care, with possible range of 1–6