CAT item | Ratings (% Excellent) (N = 65) |
---|---|
1. Greeted me in a way that made me feel comfortable | 56.9 |
2. Treated me with respect | 63.1 |
3. Showed interest in my ideas about my health | 49.2 |
4. Understood my main health concerns | 50.8 |
5. Paid attention to me (looked at me, listened carefully) | 64.6 |
6. Let me talk without interruptions | 61.5 |
7. Gave me as much information as I wanted | 63.1 |
8. Talked in terms I could understand | 69.2 |
9. Checked to be sure I understood everything | 58.5 |
10. Encouraged me to ask questions | 36.9 |
11. Involved me in decisions as much as I wanted | 55.4 |
12. Discussed next steps, including any follow-up plans | 61.5 |
13. Showed care and concern | 63.1 |
14. Spent the right amount of time with me | 60.0 |