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Table 2 Care coordination activities from the AHRQ measurement framework collapsed into three levels

From: Care coordination gaps due to lack of interoperability in the United States: a qualitative study and literature review

Care coordination activities

Level

1) Establish Accountability or Negotiate Responsibility

Provider-level

2) Communicate

 a. Interpersonal communication

 b. Information transfer

3) Facilitate transitions

4) Assess needs and goals

Patient-level

5) Create a proactive plan of care

6) Monitor, follow up, and respond to change

7) Support self-management goals

8) Link to community resources

System-level

9) Align resources with patient and population needs