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Table 2 Push and pull factors: Motives for using healthcare services in the region of origin

From: Use of healthcare services in the region of origin among patients with an immigrant background in Denmark: a qualitative study of the motives

Motives Availability Perception of quality Need for a second opinion Familiarity
Push factors Long waiting lists for specialised care Long waiting lists for specialised care Feeling uninformed Communication barriers
Restricted access to specialised care Restrained access to specialised care Lack of trust between patient and health professionals Different expectations among patients and professionals
Little familiarity with healthcare system in the country of origin
Lack of further options for treatment
Pull factors Perceived easy access:
• No waiting lists
• No need for referral
Fast and efficient treatment Familiarity with the healthcare system in the country of origin Feeling comfortable and secure in the healthcare system
Specialised doctors Perception of quality as better No barriers in communication or language
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