Service delivery |
 • Tools and equipment available to diagnose hypertension and diabetes |
 • Ability to manage patients with NCD |
 • Population awareness of NCD services at public facilities |
 • Stage of disease development when patients are diagnosed with NCD |
 • Management of NCD complications |
 • Special services for patients with NCD |
 • Major constraints for adequately managing patients with NCD in public sector |
Financing |
 • User fee charges per service for NCD |
 • Annual budget per level of health administration and health facility for NCD |
 • Presence of donor-supported programs for NCD |
 • Opinion about effectiveness of social health protection schemes for enabling access to medicine for NCD and financial protection |
Governance |
 • Presence of national policy or strategy for the treatment and long-term care of NCD |
 • Availability of treatment guidelines for management of NCD |
 • Provision for NCD in planning cycle |
 • Provision of NCD in budgeting |
 • Community involvement in management of NCD |
 • Community initiatives for mobilising resources for patients with NCD |
 • Promotion/education campaigns/activities on NCD |
Workforce |
 • Presence of staff members who received training in management of NCD |
 • Whether a staff member is in charge for NCD in the facility or administration |
 • Educational background of this person |
 • Additional responsibilities beside NCD |
 • Specific training on NCD |
 • Refresher courses for NCD |
Health information system |
 • Specific mention of NCD in the health management information system |
 • Presence database system to monitor patients’ adherence with treatment |
 • Availability recall system for dropouts |
Supply management |
 • Provision of medicines for managing NCD by Central Medical Stores (CMS) |
 • Supply of medicine for NCD in accordance with requirements (needs) |
 • Time period for which a patient receives treatment for NCD at each outpatient consultation |
 • Number of patients to be treated with one quarterly supply by CMS |
 • How long the supply last on average |
 • Where the facility refers patients when NCD drugs are not available |
 • Supply of consumables for diagnosing and monitoring patients with NCD by CMS |