Table 1 Operationalisation of the four CCM components adapted from Busetto et al. 2014
CCM component | CCM sub-components |
|---|---|
Self-management support | Information provision |
Patient education – general | |
Patient education – disease education | |
Patient education – self-management education | |
Provision of self-management tools | |
Patient centeredness / involvement | |
Behavioural / motivational support | |
Other | |
Delivery system design | Team-based care provision |
Structured care | |
Individualised care | |
Shared care | |
Medicines management | |
Follow-up | |
Case management | |
Advanced access to health care | |
Nurse-led care | |
Health literacy | |
Cultural sensibility | |
Other | |
Decision support | Evidence-based guidelines |
Provider education | |
Feedback | |
Specialist expertise | |
Non-automated performance monitoring | |
Identification of barriers to care | |
Non-automated reminders | |
Other | |
Clinical information system | Patient reminder system |
Provider reminder system | |
Patient registry | |
Disease registry | |
Automated performance monitoring | |
Electronic medical record | |
ICT devices | |
Other |