Skip to main content

Table 1 Descriptions of scenarios

From: Counselling practices in community pharmacies in Riyadh, Saudi Arabia: a cross-sectional study

Scenario 1 Scenario 2
SP enters the pharmacy and asks: “May I have Ferose?” SP enters the pharmacy and asks: “May I have Amoxil?”
If asked, the SP told the pharmacy staff that she has not previously taken the medicine, that it is for personal use, that she is 20 years old, and that she has anaemia and sometimes takes antacid for stomach upset. She also said that she has not received any information from her doctor. If asked, the SP told the pharmacy staff that she has not previously taken the medicine, that it is for personal use, that she is 20 years old, and that she has sore throat and is on birth control pills (Genera). She also said that she has not received any information from her doctor.
If pharmacists provided no counselling, SPs asked the following: If pharmacists provided no counselling, SPs asked the following:
- May I take Ferose at any time? - May I take Amoxil at any time?
- May I take Ferose before or after a meal? - May I take Amoxil before or after a meal?
- I am using antacids occasionally. Is it OK to take both antacid and Ferose at the same time? - I am on Genera. Is it OK to take both Amoxil and Genera at the same time?
Scenario 3 Scenario 4
SP enters the pharmacy and asks: “May I have Moxal?” SP enters the pharmacy and asks: “May I have Zocor?”
If asked, the SP told the pharmacy staff that she has not previously taken the medicine, that it is for personal use, that she is 20 years old, and that she has kidney failure. She also said that she has not received any information from her doctor. If asked, the SP told the pharmacy staff that the medicine is for her mother, who is 70 years old, has not previously taken the medicine, and has high cholesterol. She also said that she has not received any information from her doctor.
If pharmacists provided no counselling, SPs asked the following: If pharmacists provided no counselling, SPs asked the following:
- May I take Moxal at any time? - Are there any side effects of this medicine that I should watch for?
- May I take Moxal before or after a meal?