Table 5 Patient Economic Survey
From: Establishing a centralised telehealth service increases telehealth activity at a tertiary hospital
| Question | Total | Individual Responses |
|---|---|---|
| I believe that telehealth enables me to save money and time. | 25 (93 %) | |
| If the telehealth service was NOT available I would have to travel to Brisbane for the consultation. | 24 (89 %) | |
| If the telehealth service was NOT available I or my carer would have to lose..................days off work. | 17 (63 %) | |
| More than 3 days off work | 7 (26 %) | |
| 3 days or less off work | 10 (37 %) | |
| Not Working/Not Applicable | 10 (37 %) | |
| If the video consultation was NOT available and you needed to travel for the consultation, how much money do you think you have had to spend in out-of-pocket expenses for the trip to Brisbane (i.e. fares, meals, accommodation, fuel, childcare arrangements) | 26 (96 %) | |
| Up to $50 | 3 (11 %) | |
| $51 – $300 | 6 (22 %) | |
| $301 – $500 | 3 (11 %) | |
| More than $500 | 14 (52 %) | |
| Have you ever needed to travel to a main centre for a consultation in the past? | 15 (56 %) | |
| Brisbane | 13 (48 %) | |
| Toowoomba | 1 (4 %) | |
| Townsville | 1 (4 %) | |
| How much money did the last trip cost your family (for fares, meals, accommodation, fuel, childcare arrangements and other extra family expenses)? | ||
| Up to $50 | 2 (7.5 %) | |
| $51 – $300 | 6 (22 %) | |
| $301 – $500 | 2 (7.5 %) | |
| More than $500 | 4 (15 %) | |
| Cannot Recall | 1 (4 %) | |
| How much money did you get back from the PTSS (Patient Travel Subsidy Scheme)? | ||
| No Claim Submitted | 6 (22 %) | |
| Less than 10 % | 2 (7.5 %) | |
| 11 % – 30 % | 4 (15 %) | |
| 31 % – 50 % | 1 (4 %) | |
| Cannot Recall | 2 (7.5 %) | |