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Table 5 Patient satisfaction ratings in proportions or scores

From: What are the similarities and differences in structure and function among the three main models of community health centers in China: a systematic review

First author

Comparison

Convenience

Environment

Equipment

Attitude

Price

Skill

Safety

Overall

Zhao Kuna

G

94.6

90.6

73

93.3

76.7

78.4

78.4

84.1

H

94.1

83.1

61

95.4

73.5

84.4

89.2

84.1

P

95.8

88.7

74.6

90.2

67.6

73.3

70.5

80.6

Yao Hongxiaa

G

95.59

91.18

72.06

94.12

79.41

80.88

82.35

-

H

95.08

85.25

60.66

93.44

67.21

87.97

88.52

-

P

96.92

92.31

78.46

92.31

72.31

76.92

73.85

-

Wang Hongzhia

G + H

90.0

78.25

61.24

88.64

69.14

-

-

-

P

94.91

87.39

73.64

93.13

66.48

-

-

-

Li Yongbina

G + H

-

-

-

-

-

-

-

78.02

P

-

-

-

-

-

-

-

72.71

Guo Haixiub

G

83.4

79.8

71.4

90.8

78.2

83.6

-

85.4

H

85.4

74.6

65.8

87.2

77.8

83.2

-

83.0

P

86.4

79.0

73.0

87.0

78.0

83.6

-

84.4

Chen Jieb

H1

4.08

4.03

3.40

4.14

4.13

3.75

-

3.99

H2

4.16

3.44

3.02

4.26

4.12

4.10

-

4.04

H3

4.46

3.98

3.48

4.27

3.95

4.20

-

4.22

  1. Note: G government managed CHCs, H hospital managed CHCs, P privately owned CHCs, H1 primary hospital managed CHCs, H2 secondary hospital managed CHCs, H3 tertiary hospital managed CHCs
  2. ain proportions
  3. bin scores