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Table 5 Patient satisfaction ratings in proportions or scores

From: What are the similarities and differences in structure and function among the three main models of community health centers in China: a systematic review

First author Comparison Convenience Environment Equipment Attitude Price Skill Safety Overall
Zhao Kuna G 94.6 90.6 73 93.3 76.7 78.4 78.4 84.1
H 94.1 83.1 61 95.4 73.5 84.4 89.2 84.1
P 95.8 88.7 74.6 90.2 67.6 73.3 70.5 80.6
Yao Hongxiaa G 95.59 91.18 72.06 94.12 79.41 80.88 82.35 -
H 95.08 85.25 60.66 93.44 67.21 87.97 88.52 -
P 96.92 92.31 78.46 92.31 72.31 76.92 73.85 -
Wang Hongzhia G + H 90.0 78.25 61.24 88.64 69.14 - - -
P 94.91 87.39 73.64 93.13 66.48 - - -
Li Yongbina G + H - - - - - - - 78.02
P - - - - - - - 72.71
Guo Haixiub G 83.4 79.8 71.4 90.8 78.2 83.6 - 85.4
H 85.4 74.6 65.8 87.2 77.8 83.2 - 83.0
P 86.4 79.0 73.0 87.0 78.0 83.6 - 84.4
Chen Jieb H1 4.08 4.03 3.40 4.14 4.13 3.75 - 3.99
H2 4.16 3.44 3.02 4.26 4.12 4.10 - 4.04
H3 4.46 3.98 3.48 4.27 3.95 4.20 - 4.22
  1. Note: G government managed CHCs, H hospital managed CHCs, P privately owned CHCs, H1 primary hospital managed CHCs, H2 secondary hospital managed CHCs, H3 tertiary hospital managed CHCs
  2. ain proportions
  3. bin scores