Dimensions and related matters | Baseline, % | 10-year follow-up, % | p value* |
---|---|---|---|
Art of care | |||
Sympathy/engagement from staff | |||
 Physicians | 67 | 72 | 0.62 |
 Nurses | 86 | 84 | 1.00 |
 Physiotherapists | 82 | 81 | 1.00 |
 Occupational therapists | 74 | 77 | 1.00 |
 Welfare officers | 76 | 78 | 0.29 |
 Psychologists | 67 | 87 |  |
 Others | 84 | 75 |  |
Kind treatment | |||
 Physicians | 89 | 92 | 1.00 |
 Nurses | 94 | 91 | 0.69 |
 Physiotherapists | 89 | 90 | 1.00 |
 Occupational therapists | 88 | 89 | 0.29 |
 Welfare officers | 89 | 90 | 1.00 |
 Psychologists | 81 | 88 |  |
 Others | 86 | 88 |  |
Technical quality of care | |||
Accessibility | |||
 Physiotherapy | 70 | 73 | 1.00 |
 Occupational therapy | 63 | 76 | 0.62 |
 Rehabilitation periods | 42 | 66 | 0.02 |
 Assistive devices | 89 | 90 | 1.00 |
 Workplace adaption | 59 | 67 | 0.27 |
 Health-related transportation services | 94 | 95 |  |
 Home adaptions | 80 | 88 | 0.18 |
 Home help service or personal assistance | 63 | 85 | 0.01 |
 Psychosocial support/counselling | 47 | 53 | 0.69 |
 Advice/support of social insurance/work rehabilitation | 24 | 43 | 0.23 |
Availability | |||
 Physicians | 42 | 45 | 0.29 |
 Nurses | 69 | 80 | 0.04 |
 Physiotherapists | 81 | 85 | 1.00 |
 Occupational therapists | 64 | 80 | 1.00 |
 Welfare officers | 73 | 89 |  |
 Psychologists | 62 | 91 |  |
 Others | 69 | 86 |  |
 Contact with all expertise needed | 76 | 76 | 0.87 |
Continuity | |||
 Meeting the same staff | 74 | 79 | 0.60 |
 Finances | 62 | 70 | 0.36 |
Efficacy/outcome of care | |||
 Hospital inpatient care | 76 | 88 | 0.61 |
 Hospital out-patient care | 75 | 85 | 0.05 |
 Primary care | 71 | 71 | 0.58 |
 Rehabilitation | 85 | 86 | 1.00 |
Participation in planning care | |||
 Want to participate in planning care | 90 | 86 | 0.33 |
 Have participated in planning care | 51 | 61 | 0.41 |