Table 3 Dimensions of CSR, mean score and standard deviation (SD)
From: Determinants of patient-reported experience of cancer services responsiveness
Dimension of CSR and subscalesa | Alpha | Number of items | Mean scoreb | SDc |
|---|---|---|---|---|
Prompt access to care (PAC) | 0.77 | 4 | 3.34 | 0.69 |
Person-centred response (PCR) | 0.67 | 5 | 3.77 | 0.41 |
Patient-provider communication (COM) | 0.85 | 5 | 3.61 | 0.56 |
Quality of care environment (QCE) | 0.64 | 5 | 3.72 | 0.37 |
Cancer services responsiveness (CSR) | 0.90 | 19 | 3.63 | 0.16 |