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Table 3 Dimensions of CSR, mean score and standard deviation (SD)

From: Determinants of patient-reported experience of cancer services responsiveness

Dimension of CSR and subscalesa Alpha Number of items Mean scoreb SDc
Prompt access to care (PAC) 0.77 4 3.34 0.69
Person-centred response (PCR) 0.67 5 3.77 0.41
Patient-provider communication (COM) 0.85 5 3.61 0.56
Quality of care environment (QCE) 0.64 5 3.72 0.37
Cancer services responsiveness (CSR) 0.90 19 3.63 0.16
  1. aAccording to the CSR validation study [12]
  2. bThe Likert-type scale ranged from 1 to 4
  3. cStandard deviation