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Table 2 People-based sources of information and types of knowledge mentioned in interviews or observed

From: Evidence based policy making and the ‘art’ of commissioning – how English healthcare commissioners access and use information and academic research in ‘real life’ decision-making: an empirical qualitative study

 

Local clinicians

Commissioning managers

Analysts

Patients and the public

Freelance consultants

Local relationships

Local history

Experiential knowledgea

How services operate

?

 

 

‘Whole picture view’

 

   

Hospital, primary &/or community data

?

 

Data interpretation & what data to trust

?

  

Local benchmarking

 

?

  

Project based experience

 

?

 

Condition specific expertise

  

 

Software tool operation

  

 

Contracting, procurement, finance & budgets

 

  

Academic research

?

    
  1. ? = to some extent
  2. aType of experiential knowledge varied depending on source e.g. commissioning managers knew how to steer information through the system and patients & the public knew how to apply pressure through complaints and media campaigns