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Table 4 Mean scores of clinical information, personal interaction, and recommendation subscales according to patient characteristics

From: Perception of quality of care of patients with potentially severe diseases evaluated at a distinct quick diagnostic delivery model: a cross-sectional study

Variable

Clinical information

P value

Personal interaction

P value

Recommendation

P value

Age, years

 

<0.001

 

<0.001

 

<0.001

 18–44

3.1 (0.79)

 

3.0 (0.83)

 

8.9 (0.93)

 

 45–65

3.5 (0.72)

 

3.4 (0.73)

 

9.3 (0.84)

 

  > 65

3.9 (0.62)

 

3.9 (0.52)

 

9.8 (0.66)

 

Sex

 

0.35

 

0.18

 

0.20

 Female

3.7 (0.67)

 

3.8 (0.60)

 

9.6 (0.75)

 

 Male

3.8 (0.63)

 

3.6 (0.57)

 

9.4 (0.72)

 

Education

 

<0.001

 

0.10

 

<0.001

 University education

2.9 (0.86)

 

3.6 (0.74)

 

8.7 (1.22)

 

 Secondary/professional training

3.5 (0.77)

 

3.6 (0.69)

 

9.3 (0.86)

 

 Primary education

3.9 (0.64)

 

3.7 (0.60)

 

9.6 (0.72)

 

 No schooling

3.9 (0.66)

 

3.9 (0.57)

 

9.7 (0.74)

 

Monthly income, Euros

 

0.22

 

0.15

 

0.17

  > 1800

3.7 (0.77)

 

3.6 (0.75)

 

9.4 (0.90)

 

 1201–1800

3.8 (0.64)

 

3.7 (0.55)

 

9.6 (0.71)

 

 901–1200

3.8 (0.69)

 

3.8 (0.59)

 

9.5 (0.74)

 

  ≤ 900

3.9 (0.73)

 

3.8 (0.65)

 

9.6 (0.80)

 

Previous hospitalization

 

0.31

 

0.33

 

0.55

 Yes

3.7 (0.76)

 

3.8 (0.69)

 

9.5 (0.82)

 

 No

3.8 (0.64)

 

3.7 (0.57)

 

9.5 (0.68)

 

QDU visits, number

 

0.34

 

0.48

 

0.002

  ≤ 2

3.8 (0.59)

 

3.7 (0.61)

 

9.6 (0.67)

 

 3

3.8 (0.65)

 

3.7 (0.64)

 

9.5 (0.75)

 

  ≥ 4

3.7 (0.82)

 

3.7 (0.73)

 

8.9 (1.09)

 

Diagnosis

 

0.007

 

0.06

 

0.008

 Malignancy

3.3 (0.81)

 

3.5 (0.72)

 

9.1 (0.99)

 

 Benign disorders

3.9 (0.63)

 

3.8 (0.59)

 

9.7 (0.69)

 
  1. QDU = quick diagnosis unit.
  2. Bolded values are statistically significant