TY - JOUR AU - Yagnik, Pallavi AU - Gold, Judy AU - Stoove, Mark AU - Reichwein, Barbara AU - van Gemert, Caroline AU - Corby, Nick AU - Lim, Megan S. C. PY - 2015 DA - 2015/09/21 TI - Development and pilot of a framework to evaluate reproductive health call centre services: experience of Marie Stopes international JO - BMC Health Services Research SP - 398 VL - 15 IS - 1 AB - Call centres can improve the effectiveness of health services by helping reduce access barriers associated with stigma and geography. This project aimed to develop and pilot a standardised evaluation framework to assess Marie Stopes International reproductive health call centres. SN - 1472-6963 UR - https://doi.org/10.1186/s12913-015-1064-0 DO - 10.1186/s12913-015-1064-0 ID - Yagnik2015 ER -