Table 2 Implementation and usefulness of interventions to prevent the impact of adverse events on second and third victims
Implementation | Usefulness | |||||
|---|---|---|---|---|---|---|
Dimensions | Primary care | Hospital | P*= | Primary care | Hospital | P*= |
Safety culture | 2.6 | 3.2 | 0.001 | 3.5 | 3.7 | ns |
Crisis plan | 2.5 | 3.1 | 0.001 | 3.6 | 3.8 | 0.05 |
Open communication with patients and/or relatives | 2.2 | 2.5 | 0.002 | 3.4 | 3.4 | ns |
Support for second victims | 2.3 | 2.5 | 0.022 | 3.6 | 3.6 | ns |
Public communication and the organisation’s reputation | 2.7 | 2.9 | 0.01 | 3.6 | 3.7 | ns |